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Legal

Privacy Policy

Last updated: 26 October 2026

This policy explains what personal information The Leather Varden (“we”, “us”, “our”) collects when you visit this website or buy from us, how we use it, and the choices and rights you have. We collect only what we need to run the store and look after you.

1. Who we are

The Leather Varden is an online store selling leather jackets and accessories worldwide. We are responsible for the personal information described in this policy. You can reach us at any time through our contact page.

2. What we collect

Information you give us

  • Orders: your name, email address, phone number, billing and shipping address, the items you buy and any notes you add at checkout.
  • Account: if you create an account, your name, email address and password. Your password is stored in encrypted form and we can never see it.
  • Messages: what you send us through the contact form or by email, including any photos, for example of a faulty item.
  • Reviews: the name, email address and review you submit. Your email address is never shown publicly.
  • Newsletter: your email address, if you sign up.

Information collected automatically

  • Technical data such as your IP address, browser and device type, and the pages you view.
  • Cookies and similar technologies that keep your bag and account working (see section 7).

Payment information

Card and PayPal payments are handled by our payment providers, Stripe and PayPal. Your card details go straight to them over an encrypted connection; we never see or store your full card number. We receive only a confirmation of payment and limited details such as the card type and the last four digits.

3. How we use it

  • To process, pack, ship and deliver your order, and to send you order and shipping emails.
  • To handle returns, exchanges and refunds.
  • To answer your questions and messages.
  • To manage your account and order history.
  • To publish reviews you choose to submit.
  • To send you news about new collections and launches, only if you have signed up. Every email has an unsubscribe link.
  • To prevent fraud and keep the website secure.
  • To meet our legal, tax and accounting duties.

4. Our legal reasons (UK and EU visitors)

If you are in the United Kingdom or the European Union, we use your information on these legal bases:

  • Contract: to process and deliver your order and handle returns.
  • Legitimate interests: to run, secure and improve the store and to prevent fraud.
  • Consent: for marketing emails and non-essential cookies. You can withdraw your consent at any time.
  • Legal obligation: to keep the records that tax and accounting law requires.

5. Who we share it with

We never sell or rent your personal information. We share it only with the services we need to run the store, and only as much as they need:

  • Payment providers (Stripe and PayPal), to take payment and prevent fraud.
  • Couriers and delivery partners, to deliver your order and collect returns.
  • Our website host and the software that runs the store.
  • The email services we use to send order updates and newsletters.
  • Professional advisers, authorities or courts, where the law requires it.

These services may use your information only to provide their service to us.

6. International transfers

We sell worldwide, so your information may be processed in countries other than your own, including the United States, the United Kingdom and the European Union. When we transfer it, we make sure appropriate safeguards are in place, such as standard contractual clauses.

7. Cookies

Cookies are small files stored by your browser. We use:

Type What it does Can you turn it off?
Essential Keeps items in your bag, keeps you signed in and makes checkout secure. No. The store cannot work without them.
Payment Set by Stripe and PayPal during checkout to take payment and prevent fraud. No, while you pay.
Analytics Helps us understand how visitors use the website. Used only if we add such tools, and only with your consent where the law requires it. Yes.

You can block or delete cookies in your browser settings. If you block essential cookies, your bag and checkout will not work.

8. How long we keep it

  • Order and payment records: as long as tax and accounting law requires, usually up to 7 years.
  • Account details: until you close your account.
  • Messages: up to 2 years after we last hear from you.
  • Newsletter: until you unsubscribe.
  • Reviews: while they are published, unless you ask us to remove them.

9. Keeping it safe

The whole website uses an encrypted connection (HTTPS), and access to customer information is limited to the people who need it to serve you. No way of sending or storing data is completely secure, but we work hard to protect your information. If a data breach affects you, we will tell you and the authorities where the law requires it.

10. Your rights

Depending on where you live, you may have the right to:

  • See the personal information we hold about you and get a copy of it.
  • Correct information that is wrong or incomplete.
  • Ask us to delete your information.
  • Object to, or limit, how we use it, including for marketing.
  • Receive your information in a format you can take to another service.
  • Withdraw your consent at any time.

California residents have the right to know what personal information we collect, to ask us to correct or delete it, and not to be treated differently for using these rights. We do not sell your personal information or share it for cross-context behavioural advertising.

To use any of these rights, write to us through the contact page. We reply within 30 days. If you are in the UK or the EU, you can also complain to your data protection authority, such as the Information Commissioner’s Office (ICO) in the UK.

11. Children

This website is not meant for children under 16, and we do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it.

12. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

13. Contact

Questions about this policy or your information? Write to us through our contact page.